Privacy Policy | blossom-tern

At blossom-tern, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact details (email address, postal address)
Company name and position
Information about your energy usage and sustainability goals
Communications you send to us

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our site.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Respond to your enquiries and fulfil your requests
Send you technical notices, updates, and administrative messages
Communicate with you about services, offers, and events
Monitor and analyse trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With service providers who assist us in operating our website and conducting our business
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets
With your consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to object to or restrict processing
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the details below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. For more information about our use of cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

blossom-tern
Level 14, 225 George Street
Sydney NSW 2000
Australia
Email: [email protected]